Community Guidelines

Last updated: December 2024

Reviuu is built on trust. These guidelines help maintain a fair, honest, and helpful community for everyone. By using Reviuu, you agree to follow these guidelines. Violations may result in content removal, account suspension, or permanent ban.

Prohibited & Restricted Content

Fake Engagement

Reviews on Reviuu should reflect genuine experiences. Fake engagement undermines trust and will be removed.

This includes:

  • • Content not based on a real experience with the vendor
  • • Reviews posted in exchange for payment, discounts, free goods, or services
  • • Reviews posted after being offered incentives to revise or remove negative reviews
  • • Posting from multiple accounts to manipulate a vendor's rating
  • • Using bots, emulators, or automated tools to post fake reviews
  • • Coordinated campaigns to artificially boost or damage ratings

Impersonation

Don't pretend to be someone you're not.

  • • Don't impersonate other users, vendors, or public figures
  • • Don't create accounts that misleadingly suggest affiliation with a business
  • • Don't pretend to be Reviuu staff or moderators
  • • Don't use another person's photos or identity

Misinformation & Misrepresentation

Content must be truthful and accurate.

  • • Don't post false claims about vendors or their products
  • • Don't fabricate events or experiences that didn't happen
  • • Don't spread rumors or unverified allegations as facts
  • • Don't misrepresent your relationship with a vendor
  • • Don't manipulate photos or evidence to mislead others

Conflicts of Interest

Maintain objectivity and disclose any relationships.

  • • Don't review your own business or a business you work for
  • • Don't review competitors to harm their reputation
  • • Disclose if you received free products, discounts, or other benefits
  • • Don't ask friends or family to post fake positive reviews
  • • Don't pay others to write reviews on your behalf

Inappropriate Content & Behavior

Harassment & Bullying

We don't tolerate harassment in any form.

  • • No personal attacks, insults, or name-calling
  • • No threats of violence or harm
  • • No stalking or repeated unwanted contact
  • • No encouraging others to harass someone
  • • No revealing someone's identity to expose them to harassment (doxxing)

Hate Speech & Discrimination

Content that promotes hatred or discrimination is strictly prohibited.

  • • No content attacking people based on race, ethnicity, religion, gender, sexual orientation, disability, or national origin
  • • No slurs, stereotypes, or dehumanizing language
  • • No symbols or imagery associated with hate groups

Offensive Content

Keep content appropriate for all audiences.

  • • Avoid excessive profanity or vulgar language
  • • No content designed purely to shock or disgust
  • • No content mocking tragedies or victims

Sexually Explicit Content

Sexual content is not allowed on Reviuu.

  • • No nudity or sexually explicit images
  • • No sexual solicitation or adult services
  • • No sexually suggestive content involving minors (zero tolerance)

Violence & Personal Information

  • • No graphic depictions of violence, injury, or death
  • • No threats of violence against individuals or groups
  • • Don't share other people's personal information (addresses, phone numbers)
  • • Don't share private conversations without permission
  • • Respect anonymity - don't try to identify anonymous reviewers

Dangerous & Illegal Content

Dangerous Content

  • • No instructions for creating weapons or explosives
  • • No promotion of dangerous activities that could cause serious harm
  • • No content encouraging self-harm or suicide
  • • No promotion of illegal drugs or controlled substances

Child Safety

We have zero tolerance for content that endangers children.

  • • No child sexual abuse material (CSAM) - reported to authorities immediately
  • • No content sexualizing minors in any way
  • • No content promoting harm to children
  • • No attempts to contact minors inappropriately

Illegal Activity

  • • No content promoting illegal activities or terrorist organizations
  • • No sale or promotion of counterfeit goods
  • • No fraud, scams, or phishing attempts
  • • No promotion of illegal services

Content Quality Standards

Writing Honest Reviews

Do
  • • Share genuine personal experiences
  • • Be specific about what happened
  • • Include relevant details (dates, products)
  • • Upload photos as evidence when possible
  • • Update your review if situations change
Don't
  • • Write reviews for vendors you haven't used
  • • Exaggerate or lie about experiences
  • • Post reviews on behalf of others
  • • Accept payment for reviews
  • • Copy reviews from other sources

Off-topic, Spam & Photos

  • • Keep reviews relevant to the vendor being reviewed
  • • Don't post advertisements or promotional content
  • • Don't spam the same content across multiple reviews
  • • Only upload photos you took yourself
  • • Low-rating reviews (1-2 stars) require photo evidence

Guidelines for Vendors

Vendors must NOT
  • • Solicit or encourage fake reviews
  • • Offer incentives for positive reviews
  • • Offer incentives to remove negative reviews
  • • Selectively solicit only positive reviews
  • • Post fake reviews on competitors' profiles
  • • Threaten or harass reviewers
Vendors CAN
  • • Ask customers to share genuine reviews
  • • Respond professionally to all reviews
  • • Address concerns and offer solutions
  • • Provide context or clarification
  • • Report policy-violating reviews
  • • Request removal through proper channels

Platform Integrity

Account & System Abuse

  • • One account per person - don't create multiple accounts
  • • Don't use bots, scripts, or automated tools
  • • Don't use VPNs or other methods to evade bans
  • • Don't attempt to manipulate or exploit platform systems
  • • Don't scrape or harvest data from the platform

Reporting & Enforcement

If you see content that violates these guidelines, use the report button on any review. Our moderation team reviews reports and takes appropriate action.

Actions we may take include: content removal, warnings, temporary suspension, or permanent ban. In serious cases involving illegal activity, we may report to law enforcement authorities.

Questions about these guidelines? Contact our support team